Terms & Conditions

Sarada Technologies LTD Terms & Conditions

Introduction

Welcome to Sarada Technologies LTD, a provider of security surveillance products and services, located at Nalubega Complex, Bombo Road, Kampala, Uganda. By accessing or using our website or purchasing our products and services, you agree to abide by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

1. General Terms

• By placing an order with Sarada Technologies LTD, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.
• Sarada Technologies LTD reserves the right to update, modify, or change these Terms & Conditions at any time. Any changes will be reflected on our website, and it is your responsibility to review these terms regularly.

2. Products and Services

• We offer security surveillance products, including CCTV cameras, accessories, and installation services.
• All product descriptions and prices are subject to change at any time, without notice, at the discretion of Sarada Technologies LTD.
• We make every effort to display accurate information regarding product availability, specifications, and pricing. However, errors may occur, and we reserve the right to correct such errors or cancel orders if necessary.
• Product availability is subject to stock levels, and Sarada Technologies LTD cannot guarantee the availability of any item listed on our website.

3. Orders and Payments

• Orders can be placed through our website, in-store, or by contacting us directly.
• All prices are in Ugandan Shillings (UGX) unless otherwise stated and exclude shipping or installation fees, which will be added at checkout.
• Payment must be made in full at the time of purchase. We accept various payment methods, including bank transfer, mobile money, and major credit or debit cards.
• Sarada Technologies LTD reserves the right to cancel any order if payment is not received within the specified time or if there is an issue with stock availability or product pricing.

4. Shipping & Delivery

• Shipping charges and estimated delivery times are provided during the checkout process. Sarada Technologies LTD is not responsible for delivery delays due to third-party shipping providers.
• Risk of loss or damage to products passes to you upon delivery.

5. Returns, Refunds & Exchanges

• Please refer to our Refund and Return Policy for details on product returns, refunds, and exchanges.

6. Warranty

• Our products come with manufacturer warranties as provided by the respective brands (e.g., Dahua, HIK Vision). Warranty coverage details are specified for each product.
• Sarada Technologies LTD is not liable for any damages or defects caused by improper use or installation by the customer.

7. Limitation of Liability

• Sarada Technologies LTD will not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
• Our total liability for any claim arising out of these terms will not exceed the price paid for the product or service in question.

8. Intellectual Property

• All content, including product images, descriptions, and website design, is the intellectual property of Sarada Technologies LTD. Unauthorized use or reproduction of this content is prohibited.

9. Privacy

• Your personal information is collected, stored, and used in accordance with our Privacy Policy.

10. Governing Law

• These Terms & Conditions are governed by the laws of Uganda. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Uganda.

11. Contact Information

For any questions or concerns about these Terms & Conditions, you can contact us at:

• Phone: +256709 005925
• Email: info@saradatechnologiesltd.com
• Address: Nalubega Complex, Bombo Road, Kampala, Uganda