Refund Policy

Sarada Technologies LTD Refund and Return Policy

At Sarada Technologies LTD, customer satisfaction is our priority. We offer a straightforward refund and return policy to ensure a hassle-free shopping experience.

Returns

• You have 7 days from the date of purchase to return any item.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Please provide proof of purchase (receipt or invoice).
• Items that show signs of damage, improper use, or tampering will not be accepted for return.

Non-Returnable Items

• Custom or special orders.
• Items marked as clearance or sale.

Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original payment method within 5-10 business days.
• Shipping costs are non-refundable.

Exchanges

• We only replace items if they are defective or damaged. For exchanges, contact us at info@saradatechnologiesltd.com within 7 days of receiving the item.

Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect. Return shipping costs are non-refundable.

Personal Information

Your personal data, such as your name, contact details, and address, may be used to process returns, exchanges, and refunds, in accordance with our Privacy Policy. We take necessary precautions to protect your personal information, though we cannot guarantee its absolute security.

Contact Us

For any questions about our Refund and Return Policy, you can contact us at:

• Email: info@saradatechnologiesltd.com
• Phone:+256709 005925
• Address: Nalubega Complex, Bombo Road, Kampala, Uganda

By making a purchase from Sarada Technologies LTD, you agree to comply with this policy.